Court grants Ticketmaster’s request to bar automatic ticketing software
A federal judge in Los Angeles has ordered a Pennsylvania company to stop creating, trafficking in, or facilitating the use of computer programs that allow its clients to circumvent the protection systems in the Ticketmaster.com website. These programs have, in effect, allowed ticket brokers to cut to the front of the line and deprive consumers of fair access to tickets.
The Order issued by Judge Audrey B. Collins also bars RMG Technologies, Inc. from using information gained from access of Ticketmaster’s website to create computer programs designed to circumvent Ticketmaster’s copy protection and website regulation systems. RMG’s software allows its clients to buy tickets from Ticketmaster faster than Ticketmaster’s human customers can. RMG’s clients are ticket brokers or suppliers to ticket brokers who use RMG’s software to buy tickets they can resell to the public at higher prices. Such actions have blocked consumers from getting those tickets at the “face” price shown on the ticket.
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