CMP has acquired Colorado-based Think Service, Inc., including HDI (formerly the Help Desk Institute), the world’s largest membership association for IT help desk and service management professionals and the premier certification body for the industry. This acquisition will broaden and deepen CMP’s services portfolio to encompass certification in addition to membership, training and events for IT support professionals and their respective corporate organizations.

HDI is an industry association dedicated to serving professionals in the IT support industry by providing access to industry publications and research and by providing a platform for continuous networking through more than 60 local chapters in North America. HDI offers training and certification based on internationally recognized standards.

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