According to a new survey, New Yorkis no longer the U.S. city eCommerce merchants fear most. That dubious distinction now belongs to Miami. In the survey, an annual poll of online merchants commissioned by CyberSource Corporation, merchants were asked “What single major U.S. or Canadian city presented the highest risk of online fraud?” No city garnered a majority of the votes, but this year Miami surpassed New York City. Runners up were Los Angeles and Chicago. Other cities receiving votes included Detroit, Atlanta, Washington, D.C., and San Francisco.
In the “Riskiest Country” category, Nigeria easily retained its position as number one, with more than three times the votes of the next country. Runners up were the UK in second place, Ghana in third, Indonesia in fourth, and China in fifth. Russia, which had been among the leaders in the two prior years of the survey’s history, fell out of the rankings for the first time.
The city and country questions were part of a larger survey, the Ninth Annual CyberSource Fraud Survey, commissioned by CyberSource Corporation and undertaken by Mindwave Research. The survey was fielded September 13, 2007 through October 1, 2007 and yielded 318 qualified and complete responses from U.S. and Canadian eCommerce merchants. The sample was drawn from a database of companies involved in electronic commerce activities.