Microsoft Corp. announced a new strategy that will make it easier for governments to interact with citizens, streamline processes and, as a result, save time and taxpayer dollars. At the Government Leaders Forum-Europe in Berlin, Microsoft unveiled the Citizen Service Platform (CSP), an approach to help governments of all sizes more responsively deliver services to citizens via the Internet.

CSP is Microsoft’s strategy to support governments as they develop sustainable, flexible and extendable IT infrastructures with citizen service in mind. A recent report conducted by Capgemini, on behalf of Microsoft, found that although 80 percent of services to the public happen at the local level, the governments responsible for delivering those services have found it difficult to keep up with effectively increasing the efficiency with which they respond to citizen needs. The goal of the CSP is to close that gap through rapid solution development, customizable applications and the industry knowledge to keep pace with the sophisticated expectations of citizens in a technology-driven world.

Related posts:

1. Microsoft announces next wave of social fun as Xbox LIVE turns five
2. Microsoft announces new subscription model for Zune
3. Microsoft acquires Greenfield Online for $486 million
4. Microsoft to deliver PlayReady Technology for Telefonica mobile entertainment services
5. Microsoft announces Scoble replacement