RatePoint, Inc. and VeriSign, Inc. announced that VeriSign will integrate RatePoint’s online reputation management and customer feedback platform as a value-added offering for customers to purchase as part of VeriSign’s retail SSL certificate. VeriSign is the leading provider of SSL certificates and one of the most trusted brands on the Internet. This agreement reflects VeriSign’s commitment to help online businesses improve consumer confidence and trust by enabling consumers to rate their overall satisfaction in doing business with them.

In the past, consumers have posted ratings and reviews on consumer-driven review sites like Yelp or Angie’s List, oftentimes because a business may not have its own outlet to collect and respond to customer feedback. RatePoint effectively bridges the gap between consumers and businesses, providing a fair, balanced and straightforward way to connect with customers, to resolve potential disputes and share reviews. The end result for businesses is a better reputation and improved consumer confidence and trust.

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