VoSKY is showcasing new valued-added business applications for its VoSKY Exchange VoIP application gateway. Among the new features is VoSKY Web Click-to-Call, the industry’s first solution that incorporates both direct web click-to-call for Skype users and call back for non-Skype users.

Designed for the multiple forms of web media VoSKY Web Click-to-Call optimizes online sales, marketing and support. It seamlessly integrates a company’s website and phone system to provide real-time interaction with website visitors.

VoSKY Web Click-to-Call taps into Skype’s community of more than 270 million users worldwide. With a single click, Skype users can instantly talk with a company agent to learn more about an offer, find answers to questions, and enjoy seamless, personal service. VoSKY Exchange routes the call to the appropriate agent in the call center or any employee as a free Skype call to both parties, enhancing the customer experience while also significantly reducing a company’s toll-free number expenses.

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