Bank Sends Info to Wrong Gmail Address, Sues Google
A word of advice if you have an account with Rocky Mountain Bank in Wyoming: get your money out of there. Not only will they be careless enough to mishandle your sensitive information, they’ll be stupid enough to sue a third party for their own mistake.
A Wyoming bank sent an e-mail containing sensitive customer data to the wrong Gmail account, and now wants Google to reveal the identity of the account holder who received the data.
According to a court document in the case, in August a customer of the Rocky Mountain Bank asked a bank employee to send certain loan statements to a representative of the customer. The employee, however, inadvertently sent the e-mail to the wrong Gmail address. Additionally, the employee had attached a sensitive file to the e-mail that should not have been sent at all.
As if that weren’t bad enough, they’ll be deceptive enough to try and cover up the whole mess.
In the meantime, Rocky Mountain Bank filed a motion last week to seal the entire case until the court decides whether to force Google to reveal the recipientâ€™s name, saying it didnâ€™t want its customers to learn about the breach, because it would create panic and result in a surge of inquiries from customers.
It wants the information under seal until it can determine from Google whether the Gmail account in question is an active or dormant, and whether the sensitive customer information is actually at risk of being abused.
A federal judge in San Jose, California denied the bankâ€™s request to seal on Friday.
Wow. Just wow. Rocky Mountain Bank managed to roll incompetence, irresponsibility, and dishonesty into one sad, sad story.