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3 Tips For Training IT Professionals In Help Desk Support

January 16, 2023 By Ina

While all IT professionals are going to have the necessary technical skills to address any problems that come up while on the job, what many people in this field lack is the interpersonal skills that it takes to be effective in help desk support. Whether they’re working internally with other employees or externally with customers and clients, having the ability to help people through their IT issues is vital to being a member of a help desk support team.

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