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LiveWorld announces new user-driven customer support online community solution

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liveworld.pngLiveWorld, Inc. released its next generation Customer Support Community solution, aimed at making it easy for customers to share their product knowledge and provide support to each other. The first clients for this service are eBay France and eBay Italy.

The new service features a language model and taxonomy optimized for customer support, enabling users to easily describe and find information they are searching for. In addition, the service offers ratings for answers provided by users, as well as a way to quickly ascertain the credibility of the responder. It offers specialized navigation for top 10 questions and answers plus a place for users to offer tips, among a range of other features designed to make the knowledge of a company’s user base easily accessible and useful.

Originally posted on October 31, 2007 @ 8:28 am

StoryLink, social network for screenwriters and filmmakers, launched

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storylink.pngThe Writers Store today announced the official launch of StoryLink, the first social networking website specifically created for screenwriters and filmmakers. StoryLink offers members countless opportunities to network with professional and aspiring creatives and to promote, share and market their materials or services. StoryLink is the only online destination that combines the crafts of screenwriting and filmmaking in one community. Membership to StoryLink is free

StoryLink enables members of the creative community to meet their peers both online and in the physical world, allowing them to grow within the diversity of StoryLink’s communal spirit, sharing support, information, products and services with each other. A unique feature debuting with this launch is the Services at StoryLink area, which allows members to hire expert freelancers and professional firms geared toward their creative needs. Through “Services,” valuable resources can be found and used for any project or production without adding overhead, long-term commitments or the need to endure the time-consuming process of recruiting. Members rate their service professionals and companies with a unique five-star system for the benefit of the entire StoryLink community. Easy-to-use private collaboration tools are incorporated to make communication and file sharing simple and secure.

Originally posted on October 29, 2007 @ 11:26 am

DivX powers high quality video solution for devianART.com

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deviantart.pngDivX, Inc. and deviantART today launched deviantART Film, a new video category within deviantART.com. This new category features the DivX media format as the default “high-quality” viewing option for users.

The new film offering allows deviantART members to easily upload and view DivX video content. Users can watch DivX videos in full-screen on the PC or download videos to playback on any DivX Certified consumer electronics device. Over 100 million DivX Certified devices, including DVD players, mobile handsets and portable media players, have shipped to the marketplace to date.

Originally posted on October 29, 2007 @ 11:06 am

RealSelf.com the first online community dedicated to anti-aging solutions

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new media newsRealSelf.com recently announced the public launch of the first consumer website dedicated to consumer reviews and expert opinions regarding anti-aging products, treatments, and lifestyle choices.

On this new online community, consumers engage in an open and honest conversation about important decisions that affect the way
they look and feel. The mission of RealSelf.com is to provide a trustworthy resource for consumers as they investigate these products and services.

Over the next year, 48 million consumers in the United States alone intend to purchase an anti-aging product, according to Focalyst. More broadly, consumer interest in anti-aging products extends deeply into the nutrition, hair care, fitness and cosmetics industries.

Since consumers are confronted with a vast range of choices and exaggerated product claims, RealSelf.com president and founder Tom Seery said this site “helps consumers navigate the anti-aging and personal beauty marketplace by providing access to real-life consumer reviews and answers to important questions from a range of industry experts.”

Originally posted on October 28, 2007 @ 2:16 pm

Doritos gives undiscovered music act the stage of a lifetime

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doritos.pngThe Doritos brand is once again turning over its Super Bowl ad air time to its fans. But, this time there will be no ad. Instead, unsigned artists will be invited to share an original song that is, like Doritos, inspired by the musician’s passion and creativity based on his or her own bold or intense experiences. Fan votes will ultimately determine which individual singer or band wins the once in a lifetime chance to have their original music performance aired during the Super Bowl advertising time traditionally reserved for Doritos commercials.

In addition to having their “big break” on one of the world’s most-watched stages, the winner will also receive a recording deal.

Beginning October 25, 2007, unsigned artists are invited to post a video of themselves performing their own original song, as well as an audio file of the same song to enter the contest.

In December, 10 semi-finalists will be selected by a panel of judges, revealed online and consumers will vote to determine which three performers make it to the final round. Fans will then again vote online among the three finalists, to determine which music act will take the coveted stage during the Super Bowl XLII broadcast on FOX on Feb. 3, 2008 and win a record deal. The three finalists will each be awarded $10,000 and a trip to Phoenix to attend the Doritos Super Bowl party.

In addition to engaging in the fan-driven community at
snackstrongproductions.com, Doritos and music lovers alike can learn all about the rising stars competing for the Super Bowl stage through program partner MySpace. Fans can also visit MySpace’s new Super Bowl ad profile page, which was created in associations with FOX Sports and allows users to view all the ads from the Super Bowl XLII broadcast, including the Doritos “Crash the Super Bowl ” winner.

Originally posted on October 11, 2007 @ 7:39 am