As a person heavily dependent on Skype for more than 2 years to sustain my long distance relationship, Skype’s announcement that it’s back to normal is very overwhelming!
According to Skype Hearbeat, the disruption that happened last August 16 was “triggered by a massive restart of our users’ computers across the globe within a very short timeframe as they re-booted after receiving a routine set of patches through Windows Update.”
More importantly, they cleared that there were no malicious activities or security risks encountered. It’s just plain technical failure, nothing more.
I don’t think this rare incident will prompt users to shift to other VoIP networks. Skype is a powerful brand and has been very reliable for more than 3 years in the market. However, it must remain vigilant and proactive in detecting possible problems in future.
On a positive note, I discovered that Google Talk is as clear as Skype.
Originally posted on August 20, 2007 @ 3:11 pm